Designing a unified digital gateway for pilgrims and service providers to plan, book, and experience the spiritual journey of Umrah — from visa eligibility to full itinerary management.
Designing a unified digital gateway for pilgrims and service providers to plan, book, and experience the spiritual journey of Umrah — from visa eligibility to full itinerary management.
UmrahHub is the official planning, booking, and experience platform for Umrah — the Islamic pilgrimage to Makkah and Madinah. The platform serves two distinct user groups: hajjis (pilgrims) looking to plan their spiritual journey, and licensed service providers who offer packages, flights, and tourism experiences.The design challenge was to create a dignified, trustworthy digital experience that reflects the spiritual significance of Umrah while being functionally simple enough for a global, multilingual audience — many of whom may not be digitally native.
